Who is JAM?

Hi, my name is Julie! I own JAM Business Support Services, a virtual assistant business based in the Blue Mountains offering online business support to small businesses, creatives and entrepreneurs.

About me

Through the course of my diverse career I have had my fingers in many jars so to speak, from a PA, Receptionist, Secretary, Communications/Design Coordinator, Document Publisher, Web Content Coordinator and later a Freelancer (Design & Web).

I have a wealth of knowledge and expertise in areas such as web content management and design and worked in various industries, including Government, Corporate, Educational and non-for-profit organisations.

I have extensive knowledge in blogging, web content management, design and development. Over the years, I have utilised off-the-shelf, and tailor-made content management systems along with various template-driven platforms (e.g. Weebly, Squarespace, WordPress), if I'm being honest, I am more of a Squarespace kinda girl!

While I offer various services, what I really enjoy is being creative. I have approximately 15 years experience in adhering to brand guidelines, templates, and briefs, along with a strong attention to detail and ability to think outside the square.

Over the years, I have been responsible for delivering high quality design material for print & web, as well as been an integral member of web enhancement projects ensuring projects were delivered on time, within scope and budget by working closely with key stakeholders and various external departments and/or agencies.

I'll admit, I don't make jam, but I do help small business owners out of them!

As a VA I am continually upskilling myself and learning different apps and software, so I can provide my clients with more services. If there’s a service you are interested in but unsure if its something I offer, please don’t hesitate in calling me for a chat on 0452 393094.

For further information on my working experience, along with testimonials from happy clients please see my LinkedIn profile or Facebook page.

Apart from running my business, I am an artist who specialises in watercolours and a keen photographer, I manage the blog - Off to the park, and love camping with my husband and 2 children.

Julie Mckone, online business support manager

Julie Mckone, online business support manager

Professional Memberships


This year we were named a finalist in the 2019 local business awards for the penrith city region - thanks to everyone who have voted for us!

This year we were named a finalist in the 2019 local business awards for the penrith city region - thanks to everyone who have voted for us!


Fun fact: You may be wondering, why on earth JAM? Well I like a good pun and the words ‘are you in a jam’ came to mind when I was thinking about a name for my business. Secondly, my initials are J and M, so it became JAM! Plus, I really do like Jam! 

I like a good pun!

I like a good pun!